QUICK INSTRUCTIONS

1. Submit and pay for your order.

2. Email us your custom line art design at custom@wolfdogkarma.com.

3. Receive acknowledgment that we received your email.

4. Receive acceptance of your design.

5. Receive your awesome item!

 ART DETAILS

In order for us to manufacture and provide a custom, customized, or personalized item bearing your design, you must, understandably, provide that design to us. 

You will accomplish that by emailing it to us as an attached file to custom@wolfdogkarma.com within 12 hours of placing your order.  Your email should include:

•      Your order number

•      The name of the individual placing the order (just to ensure we properly associate your design with your order).

•      Clarification of what design goes with which item(s), if your order contains multiple items or your email includes multiple designs.

If we do not receive your emailed design within 24 hours of you placing your custom order, your order may be canceled. 

The file containing your design should be of an industry-standard image type such as JPG, BMP, EMF, WMF, CDR, CPT, AI, EPS, PDF, or TIFF.  Please note that your design will be treated by our engraving system as line art, so line art is the best type of design for you to provide (no conversion necessary). We will not be able to engrave a design that includes significant degrees of shading, so, as above, please provide line art whenever possible. We will engrave your design as large as possible without distorting the design’s aspect ratio, so you are welcome to send the design up to 20MB. Higher resolution is better. Please do not embed your design in your email.

If your design contains text, please be certain to export text fonts as curves when you are exporting the file you will send to us.

If you upload or otherwise provide artwork, designs, fonts, or other graphical or visual material (“the Design”) for purposes of incorporation into a custom, customized, or personalized item which you will purchase via the Site, you represent that:

•              You are the owner of the Design or that the Design is in the public domain; and

•              You have the legal right grant this license to WolfDogKarma and to enter into this Agreement; and

•              To your knowledge, no one else claims ownership of, or exclusive rights to, the Design; and 

•              The Design does not infringe the privacy, celebrity, moral or other rights of any third party; and 

•              The Design does not contain any defamatory or discriminatory content or any illegal material; and

•              WolfDogKarma is granted a one-time license by you to legally make items, for purposes of fulfilling your order, incorporating the Design without infringing the rights of any third party and without being obligated to make any payments to, or obtain any permission from, any third party.

Upon receipt, we will acknowledge your email. Acknowledgment of receipt of your email does not constitute acceptance of your design and does not under any circumstances obligate us to produce items bearing your design.

After receiving your email, we will review your design and will promptly respond with an acceptance or a rejection of your design. We reserve the absolute right to accept or reject any design which, in whole or in part, and at our sole discretion, does not meet our guidelines as set forth herein and in our Terms of Service, and/or which will not engrave acceptably to our high standards. If your design is rejected, we will promptly cancel your order and refund any monies you have paid to us. You agree that cancellation of your order and the return of your payment shall be your sole remedy if your design is rejected by us.